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Zurück   Alfa Romeo Forum > English Alfa Romeo Forums > Technic Talk

Antwort
 
Themen-Optionen Ansicht
  #1  
Alt 26.05.2008, 20:31
zelenooq zelenooq ist derzeit abgemeldet
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Dabei seit: May 2008 - Wohnort: n/a
Problem in Croatia with official sales agent for Alfa Romeo in Croatia

I don't know what to do.
Hello,
I complained about you to conduct auto-house xxx and their illegal behavior.
Since I bought a car Alfa Romeo 156 2004 year, I have a problem with the vehicle.
Lock of back luggage was physically damaged and saw the damage of hammer so I changed it to the second day I had the car.
The first rain after a week I found that I back luggage inundated, and with every rain the story was repeat while not determine how tires last glass is not good seal so it let water in luggage. And that is repaired after month.
But the problem that I had with a large consumption of fuel is not to this day repaired, and since they expired, I guarantee you do not want to deal with the car and other authorized services are not to tackle problems related to greater consumption of fuel.
I complained about, but after one month since I took over the new vehicle that the increased consumption of what is still a month later and established by the Autocommerc (official sales agent) and their inspectors.
The account and keep their recognition of error is said to 4l spends more than 100 km to the declared consumption. Thus 71.5% more than the one declared.
A vehicle was repaired through the next two years and only a 2-3 occasions managed to reduce spending on acceptable 6l of 100 kilometers, but the real problem, the cause of all is never solved.
Already would be after one month consumption returned to the 9.6-10l of 100 km. As the vehicle any more with them than with me, they promised to give me extra year warranties. But all of this crossed into the water when expired 2 ys of guarantee.
Refused to repair the car, which is contrary to the law and their obligations under the vehicle and the buyer when the sale of the vehicle, but also have "forgotten" that they promise to me additional one guarantee in the name of so much time fixing cars.
In good faith I have solved the problem with them, and they were returned to me that you do not want to repair a vehicle that I sold after the expiration of the guarantees.
Before the expiration of the guarantees were last seen big problem repaired and returned to the consumption of my car and said that they ga repair.
After while I have found that consumption will increase again.
I called them and said he should re-test the vehicle to spend what they have said that they will do but without me. I rebelled and I said I want to be there, on test, like I was before (in garantee period) but they ignore me, they don't even say anything. They don't want to repeair my car because they don't want me to be there on testing, and they are the only one who can deal with that (overtanking) as they are official sales agent for my country.
I sent an official request to them that we are testing the vehicle on consumption because I thought that the vehicle spends increased again and demanded that I should be there while it's testing.
They didn't answer for year, and without testing there is "no problem" and they don't need to repair my car. And all of that because they didn't know how to solve problem in garantee time,and now after garantee period, they refuse to test so they don't need to repair problem from garantee period.
Now, only way I see is that I prosecute them and send that story to media, tv, newspaper etc.
Please help me and advise me what to do because I was more desperate xxx attitude towards me and my vehicle.
Please note that for all the above have the documentation

Owner of 156 1.9 jTD Giugiaro 2004
:(


PS: sorry 4 my english,but I try my best
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  #2  
Alt 27.05.2008, 08:05
Amore156 Amore156 ist derzeit abgemeldet
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Dabei seit: Aug 2001 - Wohnort: 0*** n/a
Alfa Romeo: lol
AW: Problem in Croatia with official sales agent for Alfa Romeo in Croatia

Ciao i dobro dosli

Let me know if i have u understand :
Your actualy problem is the to high consumption, and your'e dealer
coudn't in the past 2-3 year check that problem.. ?

Do you know what else have the dealer checked & changed to fix the problem ?

Do u have no way to go to an other AR-Dealer to check the Problem ?

p.s. ako ti je lakse, mi mozemo pokusati na "nasem" jeziku da komuniciramo..

P.s.s. kann ihm keiner helfen mit seinem hohen Spritverbrauch beim Diesel ?
Sein "Dealer" versucht sich seit ca. 2-3 Jahren daran..aber der Verbrauch ist bis auf einige Monate weiterhinn bei 9-10L D..

LG
Branni
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  #3  
Alt 27.05.2008, 10:13
zelenooq zelenooq ist derzeit abgemeldet
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Dabei seit: May 2008 - Wohnort: n/a
Re: Problem in Croatia with official sales agent for Alfa Romeo in Croatia

Hvala
1. they try to deal with it for 2 ys, garantee time :
they have car more than 10 tijmes and 2 or 3 times they reduce high consumption,but it always come back in short time (for month)
every time we tested consumption together
2. after garantee is gone they didnt want to deal with my car anymore :
they refuse to test car with me,together,and without test there is no official high consumption,and with no official high consumption they don't repear it,so finally they refuse to repeair my car that way

za tebe :
1. radili su na autu 2 godine,dok je bio u garanciji
10-tak puta su ga popravljali i samo 2-3 puta su smanjili preveliku potroshnju koja se brzo vratila
uvijek smo zajedno testirali potroshnju
2. nakon isteka garancije odbili su testirati vozilo samnom, cime nema sluzbene potvrde da i dalje nisu popravili vozilo,a time nema niti popravka vozila

iskreno,meni izgleda kao da ili nikad nisu nashli pravi problem,shto govori da su nesposobni, ili je mozda popravak trebao biti preskup, shto govori o njihovom poshtenju i odgovornosti,pa su cekali istek garancije kako bi me otkantali,a u ovoj drzavi mozesh sve i svashta,protiv potroshaca
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  #4  
Alt 27.05.2008, 15:34
Amore156 Amore156 ist derzeit abgemeldet
alfisti.net Foren-Gast
 
Dabei seit: Aug 2001 - Wohnort: 0*** n/a
Alfa Romeo: lol
AW: Problem in Croatia with official sales agent for Alfa Romeo in Croatia

ciao Alfisti..
kann dem Kollegen aus Kroatien jeman nen TIP geben, warum sein JTD
soviel verbaucht ?
Sein "Dealer" doktort ja schon über 2-Jahre daran herum, und hat die Ursache
noch nicht gefunden...

----------------------------------------------------

Hmm,
cudno, vrlo cudno..

znas li sta su menjali ?

problem moze biti
- motor-mangement (Motronic), agr-ventil, Rail-pumpe, i tako dalje..
to su sve skupe delovi...

jesi li kontaktirao AR kod tebe u hrvatskoj ?

u svakom slucajo, ja bi konsultirao advokata..i njega pitati kako su tjove
mogucnosti protiv firme..

i meni izgleda da su nesposobni, i da su na kraju samo cekali da tvoja garancija istekne..

sacekajmo da li ovde neko ima ideju sta moze biti problem..

puno pozdrava..
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  #5  
Alt 27.05.2008, 20:40
first_alfa first_alfa ist derzeit abgemeldet
alfisti.net Foren-Gast
 
Dabei seit: Feb 2007 - Wohnort: 22xxx n/a
Alfa Romeo: 159 1.9 JTDm 16v
AW: Problem in Croatia with official sales agent for Alfa Romeo in Croatia

Zitat:
Zitat von Amore156 Beitrag anzeigen
Ciao i dobro dosli
P.s.s. kann ihm keiner helfen mit seinem hohen Spritverbrauch beim Diesel ?
Sein "Dealer" versucht sich seit ca. 2-3 Jahren daran..aber der Verbrauch ist bis auf einige Monate weiterhinn bei 9-10L D..
Alle paar Monate steigt der Verbrauch nach Aufenthalt in der Werkstatt wieder an? Luftdruck regelmäßig geprüft?
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  #6  
Alt 28.05.2008, 11:22
zelenooq zelenooq ist derzeit abgemeldet
alfisti.net Foren-Gast
 
Dabei seit: May 2008 - Wohnort: n/a
Re: Problem in Croatia with official sales agent for Alfa Romeo in Croatia

imam papire shto su sve kao radili na njemu,i jedino shto i ja vidim jest advokat
pogotovo shto ga sad ne zele popravljati i imati posla sa mojim autom
i xxx je glavni zastupnik i u Sloveniji i u Hrvatskoj,oni su ti koji ne zele popravljati vishe vozilo
mislio sam da li neko tu ima kanal prema Alfa Romeu u Italiji,jel ne vjerujem da bi bili zadovoljni kada bi to znali

Geändert von zelenooq (28.05.2008 um 11:30 Uhr)
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  #7  
Alt 29.05.2008, 08:08
Amore156 Amore156 ist derzeit abgemeldet
alfisti.net Foren-Gast
 
Dabei seit: Aug 2001 - Wohnort: 0*** n/a
Alfa Romeo: lol
AW: Problem in Croatia with official sales agent for Alfa Romeo in Croatia

Tja,
laut den "Rechnungen" hat seine Werke so ziemlich alles getauscht...
Seltsamerweise war der Verbracuh für einige Wochen ok..bis er dann
wieder auf 9-10 Liter auf 100km anstieg..

Da mittlerweile der Wagen ausserhalb der Garantie ist, weigert sich nun die Werkstatt die Fehlersuche "kostenfrei" weiter zu betreiebn..

Daher hat jemand einen TIP, woran der "hohe" Spritverbrauch beim 1.9. JTD
herkommt ?

LG

za tebe:
- momentalno se niko nijo javivo koji tebi bi mogao pmoci.. :(
ali ja dalje pokusavam..
- pitam se, zasto nizi "promenio" alfu, posle 3-4 neispravne poprave..
bar u "EU" je zakon na tvojo strani..hmm
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  #8  
Alt 29.05.2008, 20:00
zelenooq zelenooq ist derzeit abgemeldet
alfisti.net Foren-Gast
 
Dabei seit: May 2008 - Wohnort: n/a
Re: Problem in Croatia with official sales agent for Alfa Romeo in Croatia

ali hrvatska josh nije u EU,i tu se ponashaju krajnje bezobrazno i lopovski
ovdje ce ti vozilo unishteno pri transportu popravit i prodat pod novo
da vidish kakav mi je gepek,da se vidi koliko je neuredno,da se vidi da je dio kitan,negdje ljepljen i onim ljepljivim trakama
da mi je bravica gepeka bila icekicana,shto se vidjelo jako dobro jer je crna boja bila odguljena onako od udaraca,i brava nije radila pa su mi je promijenili
pa mi je nakon 2 tjedna kad je prva kisha pala voda pocela ulazit u gepek
i ti pitash,a oni ti lazu,i niko ti nishta nece rec,niti glavni zastupnik,koji su najveci lopovi
u ovoj usranoj drzavi si kao jedinka samo jebena stranka,da prostish
osim ako nisi ti jedan novcano vrijedan ko njih 100 il vishe
onda mosh radit shto osh
ma,toliko su me razocarali da cu pocet trazit posao vani
informaticar sam pa mislim da cu moci
i promijenio bi drzavljanstvo
toliko mi se gade ovi prostori
sorry,al izashlo je iz mene...
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  #9  
Alt 30.05.2008, 16:44
zelenooq zelenooq ist derzeit abgemeldet
alfisti.net Foren-Gast
 
Dabei seit: May 2008 - Wohnort: n/a
Re: Problem in Croatia with official sales agent for Alfa Romeo in Croatia

Amore156, ne mogu ti pristupiti priv porukama...
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