zelenooq
26.05.2008, 20:31
I don't know what to do.
Hello,
I complained about you to conduct auto-house xxx and their illegal behavior.
Since I bought a car Alfa Romeo 156 2004 year, I have a problem with the vehicle.
Lock of back luggage was physically damaged and saw the damage of hammer so I changed it to the second day I had the car.
The first rain after a week I found that I back luggage inundated, and with every rain the story was repeat while not determine how tires last glass is not good seal so it let water in luggage. And that is repaired after month.
But the problem that I had with a large consumption of fuel is not to this day repaired, and since they expired, I guarantee you do not want to deal with the car and other authorized services are not to tackle problems related to greater consumption of fuel.
I complained about, but after one month since I took over the new vehicle that the increased consumption of what is still a month later and established by the Autocommerc (official sales agent) and their inspectors.
The account and keep their recognition of error is said to 4l spends more than 100 km to the declared consumption. Thus 71.5% more than the one declared.
A vehicle was repaired through the next two years and only a 2-3 occasions managed to reduce spending on acceptable 6l of 100 kilometers, but the real problem, the cause of all is never solved.
Already would be after one month consumption returned to the 9.6-10l of 100 km. As the vehicle any more with them than with me, they promised to give me extra year warranties. But all of this crossed into the water when expired 2 ys of guarantee.
Refused to repair the car, which is contrary to the law and their obligations under the vehicle and the buyer when the sale of the vehicle, but also have "forgotten" that they promise to me additional one guarantee in the name of so much time fixing cars.
In good faith I have solved the problem with them, and they were returned to me that you do not want to repair a vehicle that I sold after the expiration of the guarantees.
Before the expiration of the guarantees were last seen big problem repaired and returned to the consumption of my car and said that they ga repair.
After while I have found that consumption will increase again.
I called them and said he should re-test the vehicle to spend what they have said that they will do but without me. I rebelled and I said I want to be there, on test, like I was before (in garantee period) but they ignore me, they don't even say anything. They don't want to repeair my car because they don't want me to be there on testing, and they are the only one who can deal with that (overtanking) as they are official sales agent for my country.
I sent an official request to them that we are testing the vehicle on consumption because I thought that the vehicle spends increased again and demanded that I should be there while it's testing.
They didn't answer for year, and without testing there is "no problem" and they don't need to repair my car. And all of that because they didn't know how to solve problem in garantee time,and now after garantee period, they refuse to test so they don't need to repair problem from garantee period.
Now, only way I see is that I prosecute them and send that story to media, tv, newspaper etc.
Please help me and advise me what to do because I was more desperate xxx attitude towards me and my vehicle.
Please note that for all the above have the documentation
Owner of 156 1.9 jTD Giugiaro 2004
:(
PS: sorry 4 my english,but I try my best
Hello,
I complained about you to conduct auto-house xxx and their illegal behavior.
Since I bought a car Alfa Romeo 156 2004 year, I have a problem with the vehicle.
Lock of back luggage was physically damaged and saw the damage of hammer so I changed it to the second day I had the car.
The first rain after a week I found that I back luggage inundated, and with every rain the story was repeat while not determine how tires last glass is not good seal so it let water in luggage. And that is repaired after month.
But the problem that I had with a large consumption of fuel is not to this day repaired, and since they expired, I guarantee you do not want to deal with the car and other authorized services are not to tackle problems related to greater consumption of fuel.
I complained about, but after one month since I took over the new vehicle that the increased consumption of what is still a month later and established by the Autocommerc (official sales agent) and their inspectors.
The account and keep their recognition of error is said to 4l spends more than 100 km to the declared consumption. Thus 71.5% more than the one declared.
A vehicle was repaired through the next two years and only a 2-3 occasions managed to reduce spending on acceptable 6l of 100 kilometers, but the real problem, the cause of all is never solved.
Already would be after one month consumption returned to the 9.6-10l of 100 km. As the vehicle any more with them than with me, they promised to give me extra year warranties. But all of this crossed into the water when expired 2 ys of guarantee.
Refused to repair the car, which is contrary to the law and their obligations under the vehicle and the buyer when the sale of the vehicle, but also have "forgotten" that they promise to me additional one guarantee in the name of so much time fixing cars.
In good faith I have solved the problem with them, and they were returned to me that you do not want to repair a vehicle that I sold after the expiration of the guarantees.
Before the expiration of the guarantees were last seen big problem repaired and returned to the consumption of my car and said that they ga repair.
After while I have found that consumption will increase again.
I called them and said he should re-test the vehicle to spend what they have said that they will do but without me. I rebelled and I said I want to be there, on test, like I was before (in garantee period) but they ignore me, they don't even say anything. They don't want to repeair my car because they don't want me to be there on testing, and they are the only one who can deal with that (overtanking) as they are official sales agent for my country.
I sent an official request to them that we are testing the vehicle on consumption because I thought that the vehicle spends increased again and demanded that I should be there while it's testing.
They didn't answer for year, and without testing there is "no problem" and they don't need to repair my car. And all of that because they didn't know how to solve problem in garantee time,and now after garantee period, they refuse to test so they don't need to repair problem from garantee period.
Now, only way I see is that I prosecute them and send that story to media, tv, newspaper etc.
Please help me and advise me what to do because I was more desperate xxx attitude towards me and my vehicle.
Please note that for all the above have the documentation
Owner of 156 1.9 jTD Giugiaro 2004
:(
PS: sorry 4 my english,but I try my best